FTM helps restaurants, cafes and takeaways turn content, reviews and customer follow-up into more consistent attention and repeat customers.
Growth systems
Content, reviews, follow-up and reporting in one monthly growth system.
Content
Reach
short-form performance
Retention
QR
customer capture
Reviews
4.8
reputation signal
Reporting
KPI
monthly tracking
Restaurants, cafes, dessert shops, takeaways and aesthetic hospitality brands that already have something worth marketing.
Strong product
Visually marketable venue
Existing foot traffic
Ambitious owner
Under-optimised online
Good venues lose bookings, reviews and repeat customers when content, follow-up and reporting are treated as separate tasks.
Inconsistent content
Weak TikTok and Instagram presence
Poor review generation
No customer retention system
No WhatsApp/customer database
No monthly performance tracking
No clear growth system
Underused attention
Lack of operational organisation
FTM connects content, reviews, customer follow-up and simple reporting so owners can see what is actually helping the business.
Consistent TikTok and Instagram content that helps strong hospitality businesses get seen, remembered and chosen.
Simple follow-up systems that help turn one visit, one scan or one offer into another customer interaction.
Simple monthly reporting that helps owners see what is working, what needs improving and what to focus on next.
Start with consistent content, add review and retention systems, then build a clearer monthly routine for improving performance.
Built around your business
Best for Small hospitality brands needing online consistency.
Recommended
Best for Hospitality brands wanting content plus customer retention.
Custom monthly retainer
Best for Businesses wanting deeper growth support.
Audit
We look at the venue, socials, reviews, content consistency, customer journey and missed opportunities.
Strategy
We build a clear plan for content, reviews, customer follow-up and repeat visits.
Shoot Day
We capture high-quality hospitality content in one efficient production session.
Growth Systems
We set up practical review, retention and customer follow-up systems.
Monthly Reporting
We track content, reviews, customer engagement and what to improve next.
FTM is led by two co-founders and co-CEOs, combining operational discipline with creative execution. Both founders are involved in strategy, client work and growth, keeping the service practical and tied to what venues actually need.
Operations, systems and growth
Client management, reporting, customer follow-up, review systems and monthly growth recommendations.
Creative direction and production
Branding, shoot direction, editing oversight, visual storytelling and content quality control.
This section is ready for real client proof as results are added: content examples, review improvements and customer follow-up activity without inflated marketing claims.
Measure
Review growth
Measure
Engagement growth
Measure
Reach increase
Measure
Repeat customer campaigns
Measure
Before/after content performance
Measure
Customer retention improvements
We start with focused hospitality partners, clear deliverables and simple performance tracking. As client results come in, this section will show real growth data, content examples and review/customer engagement improvements.
Early partner work
Content examples
Short-form videos, shoot days and hospitality storytelling.
Early partner work
Review growth
Google review systems and customer feedback loops.
Early partner work
Retention tests
QR capture, WhatsApp follow-up and repeat-customer campaigns.
Book a free hospitality growth audit and see where your venue could improve content, reviews, follow-up and repeat customer activity.